Terms of use

General Data Protection Regulation

Kibbus gdpr

Kibbus thanks you for visiting its website and for your interest in our business, products and services. Kibbus attaches great importance to the lawful processing, security and protection of your personal data, in whatever capacity you communicate or cooperate with us, such as prospective or active customers, consumers, website visitors, employees, suppliers, commercial companies, individuals, consumers etc. .. Kibbus respects your privacy and takes the need to protect your personal data very seriously. This informative text provides every person who visits the Kibbus website and wishes to make use of the services provided by us, a concise and transparent information regarding the practices followed for the management and protection of personal data. We process the personal data, which is collected when you visit our online services, confidentially and only in accordance with the legal provisions. Personal data protection and information security are an integral part of our business policy. Please read these terms and the relevant Kibbus Security and Privacy Policy carefully. By using our website and signing the relevant declaration of consent, you unconditionally accept the practices described herein, the terms of which shall henceforth govern the contractual relationship between us and are incorporated into the terms of use of each of our services.

What is your personal data?

Your personal data includes any information on paper or electronic media that can lead, either directly or in combination with others, to your unique identification or identification as a natural person. This category includes, as the case may be, information such as your name, physical and electronic addresses, landline and mobile telephone numbers, calling and called telephone numbers, recipients of SMS/MMS messages, your e-mail addresses, identifiers of your equipment or terminals, computer, smartphone mobile phone, tablet, history of your online searches (logfiles, cookies, etc.), and any other information that allows your unique identification as a natural person, according to the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), of the Law 4624/2019, the current Greek legislation, as well as the decisions of the Personal Data Protection Authority (PDPA). We collect, process and use personal data (including IP addresses) only when there is a legal basis for this purpose or if you have given us your consent, e.g. as part of registration.

Purpose of this Policy and principles governing it

The purpose of this Policy is to inform about the way in which your personal data is collected, stored, used and transmitted, the security measures taken by Kibbus to protect personal data, the reasons and the period of time that it is stored, but also about the type of personal data collected. Kibbus unilaterally reserves the right to update, modify, add, change its services and this Policy, from time to time, whenever it deems it necessary, without prior notice, always within the current legal framework and in accordance with any changes in the current legislation on personal data protection. Kibbus encourages everyone interested to check this Policy at regular intervals in order to be informed of the changes that have been made.

Kibbus processes your personal data in a lawful and lawful manner for clearly defined purposes stated in this Policy. Your personal data processed by Kibbus is limited to what is absolutely necessary to achieve these purposes, is accurate and up-to-date, is kept for a period of time determined by the purposes of the processing, is protected by adequate security measures and is not transferred to countries that do not ensure a satisfactory level protection.

Categories of personal data collected

The personal data collected and subject to further processing include:

- Customer history

- Technical data and connection data (e.g. IP address, data about the Internet connection)

- System data (eg events, errors, online data)

- Registration data (e.g. ID, username)

- User settings (eg language, time zone)

- Product registration data (e.g. installer information, registration date)

- Device identifiers (eg serial number, device ID)

- Location data (eg GPS coordinates)

- Archives

- Camera and photos

- In addition to the above data, technical information that constitutes personal data may be collected, such as the Internet Protocol address (“Internet Protocol address”) of your device [e.g. electronic computer, portable computer ("laptop"), tablet computer ("tablet"), smart mobile phone ("smartphone")]. This technical information is used for the smooth operation and performance of the websites and online services, and is not permanently stored in our infrastructure.

Transmission of personal data

Upon your order, your personal data may be transmitted to third parties. Personal data is collected and processed by Kibbus, for the sole purpose of providing the respective service. Kibbus undertakes not to commercialize your personal data by making it available for sale, rent, give, transfer, publicize or share it with third parties or use it in any other way and for other purposes that may endanger privacy, rights or your freedoms, unless required by law, court decision/order, administrative act or if it is a contractual obligation necessary for the proper functioning of the Kibbus Websites and the realization of its functions.

The personal data may be transmitted to partners, or to third parties, complying with the terms of this Policy and committed to maintaining confidentiality, who act on our behalf, for further processing in order to provide services, evaluate and improve the functionality of website, marketing, data management and technical support purposes, only after the user has been informed in advance and his consent has been obtained.

These third parties have contractually committed to Kibbus, that they will use the personal data only for the above reasons, and will not transfer the personal information to third parties, and will not share it with third parties unless required by law. Transferred and, only to authorized third parties committed to confidentiality, when they are required to have access in the context of the provision of said services.

Social networking sites. When you use our Services and choose to share information with third-party social networking sites, the information you share will be governed by the privacy settings you have set on those social networking sites.

Advertising networks. We sometimes collect and share information about your interests in advertising networks.

Other third parties, such as referring websites. Third parties may also help us collect information, for example, by operating features for our website or facilitating the delivery of online advertising tailored to your interests. We may share audience segments and other information with third parties who use this information for advertising tailored to you.

Third parties will only be able to collect or access information as necessary to perform their permitted functions.

Certain versions of Device operating systems allow you to opt-out of sharing certain types of information, including sharing with certain advertising networks. Please check your Device settings if you wish to limit such tracking.

Lawful processing

Kibbus will use your information for the following legitimate processing purposes, where applicable with your express consent which you may withdraw at any time, or to serve our legitimate interest, or to protect your vital interest, namely:

- To manage your calls to search for information in order to complete your requests, purchases and orders.

- To respond to your requests and questions, regarding our products/services, as well as updating and responding to your suggestions and comments on improving our products and services.

- To analyze traffic to our website and improve your experience, as well as to provide you with information about products, services, special offers and promotions.

Duration of data storage

- Your personal data is kept for as long as required by the nature of Kibbus online services, which you have chosen yourself or for as long as we have a legitimate interest in further storage. In addition, we may retain your information for any period necessary to establish, exercise or defend any legal rights. We then delete your personal data with the exception of those that we need to store further to fulfill legal obligations.

Method of collection and use of personal data

Kibbus collects your personal data by accepting the terms of use of each of our services. The collection of personal data on the Kibbus website takes place in the following cases:

- When you contact us via the contact form.

- When you contact our offices or our customer service staff and our call center, either for purchases or to express your opinion, complaints or comments.

- When you send us your billing or shipping address, or service receipts, and home delivery details of your order.

- When you visit our website, through which we collect with your express consent via Cookies information from the terminal device such as your Internet Protocol (IP) address, the operating system you use, the type and version of your browser, etc. etc.

- When using our services.

- By accepting the use of "Cookies".

The collection and processing of personal data is for the sole purpose of:

- personalized information and service provision,

- the provision of services according to the preferences and characteristics of the user,

- the statistical analysis of website traffic and use.

Safety

We take all necessary measures to safeguard and protect your data, which we manage and protect, in particular against risks of loss, misuse, accidental or unlawful destruction, disclosure, distortion, falsification, modification or unauthorized disclosure or unauthorized access . Our security measures are constantly being improved in accordance with technological developments.

Kibbus considers the privacy of the persons whose personal data it processes to be particularly important and makes every effort to protect and secure them, in accordance with the relevant provisions of both Greek and Community and international law regarding the protection of individuals from processing personal data, as well as the decisions of the Personal Data Protection Authority, preserving the privacy and confidentiality of any information that comes to its knowledge. In particular, this Policy fully takes into account the provisions and articles of Regulation (EU) 2016/679 of the European Parliament on the protection of natural persons against the processing of personal data and on the free movement of data ("General Data Protection Regulation” – “GDPR”) and constantly makes every effort to comply with it.

Access to the contact details of visitors/users of the Kibbus Websites is limited to authorized persons bound by confidentiality (employees, service providers) and reasonably considered to need to know these details in order to provide products or services to its visitors/users website. In addition, we use firewalls and intrusion detection systems to prevent access to your information. However, we cannot guarantee the security of information from unauthorized access or use, hardware or software errors, or other circumstances beyond our control.

Right to information and access

If you wish, you are entitled to receive from us information about whether, to what extent and which of your personal data are being processed. In the above case, we provide you with access to your personal data being processed.

Right to correction, deletion and restriction of processing

You have the right (to the extent that the legal requirements are met) to demand from us the correction of incorrect data, as well as the completion or deletion of data concerning you. You can also ask us to restrict the processing of your data.

Revocation of consent for processing of personal data

If you have given us your consent to process your data, you can withdraw it at any time with future effect. The revocation does not affect the lawfulness of the processing of your data up to the time of revocation.

Kibbus does not use cookies:

- To collect personal data without your consent

- For the transmission of your data to advertising companies.

- To transmit your data to third parties without your consent.

The types of cookies used on Kibbus Websites are "persistentcookies" and "sessioncookies". Also, some third-party services that are enabled on the Websites, such as “socialmediabuttons”, place their own cookies on your computer, over which the administrators of the Company Websites have no control.

The session cookies used by the Company's Websites are deleted after you end your browsing and/or after closing your browser. Persistent cookies remain on your computer or other device until you delete them, or until the time specified in the cookie.

You can configure the server (browser) you use in such a way, so that it either warns you about the use of cookies in specific services of the Websites, or does not allow the acceptance of the use of cookies under any circumstances. More information about the general use of cookies and methods of blocking or limiting them can be found on the websites http://cookiepedia.co.uk/all-about-cookies and http://www.allaboutcookies.org/.

You can also delete cookies from your computer or device at any time. However, it is pointed out that by not accepting cookies or some of them, some of the features of a website may not be fully available.

Our website also uses "internettags". This method is used to measure the response of visitors to the Websites.

Kibbus assures that, through "internettags" and cookies, no personal, identifiable information about website visitors, such as names, addresses, e-mail addresses or telephone numbers, is collected or sought.

What about links to other websites?

Our website may contain references through hyper-links ("hyperlinks") to other websites, for the content and services of which Kibbus bears no responsibility, nor does it guarantee their permanent and safe accessibility. Kibbus shall in no way be deemed to accept or adopt the content or services of the linked websites or to be affiliated with them in any way. For any problem that may arise during the use of the above websites, the respective owner of this website is solely responsible. In the case of hyperlinks to other websites, Kibbus is not responsible for the terms of management and protection of personal data that they follow.

Kibbus strongly urges users to consult the respective policy of each third party (e.g. search engines, social media companies such as Facebook, Linkedin, Twitter, Instagram, etc.) in order to be informed about the practices they follow in order to protect their personal data.

Our website may contain display material with advertising/informational content, purpose and character. Kibbus bears no responsibility towards the visitor/user, as well as any third parties, for any illegal act or omission, inaccuracy or failure to comply with the laws and regulations of any country or the European Union in relation to the content of these updates. Kibbus is not obliged to examine and does not examine the legality or otherwise of the informational material displayed on the above websites and therefore cannot be held responsible of any kind. This responsibility rests with the advertisers, sponsors or creators of the displayed advertising material.

For any issue you have regarding your personal data and/or for clarifications, you can contact Ms. Christina Kantza by phone at 2651 091133 or by letter at Address 8o km E.O, Ioanninon, Athens 455 00.